Effective Date: 1st of December 2024 Ketntron Real Estate Agency ("Ketntron," "we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and other individuals with whom we interact. This Privacy Policy describes how we collect, use, disclose, and1 protect personal information in compliance with applicable data protection laws, including the General Data Protection Regulation2 (GDPR) of the European Union and relevant U.S. privacy laws. 1. Information We Collect We may collect the following types of personal information: • Contact Information: Name, email address, phone number. • Identification4 Information: Government-issued identification, such as passport (when required for legal or regulatory purposes). • Financial Information: Bank account details (when necessary for processing transactions or providing financial services). • Property Information: Information about properties you are interested in buying, selling, or renting, including your preferences and search criteria. • Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and other information collected through cookies and similar technologies. 2. How We Use Your Information We may use your personal information for the following purposes: • Providing Real Estate Services: To assist you with buying, selling, or renting properties, including property showings, negotiations, and transaction processing. • Communication: To respond to your inquiries, provide updates on properties or services, and send you relevant information. • Marketing: To send you marketing communications about our services, promotions, and events, with your consent where required. • Legal Compliance: To comply with applicable laws and regulations. • Improving Our Services: To analyse website usage data and improve our website and services. 3. Legal Basis for Processing Our legal basis for processing your personal information depends on the specific purpose: • Contractual Necessity: Processing is necessary to perform a contract with you (e.g., to provide real estate services). • Legal Obligation: Processing is necessary to comply with a legal obligation. • Legitimate Interests: Processing is necessary for our legitimate interests (e.g., marketing our services), provided your interests and fundamental rights do not override those interests. • Consent: We may process your information based on your consent (e.g., for marketing communications), which you can withdraw at any time. 4. Disclosure of Your Information We may disclose your personal information to the following categories of recipients: • Service Providers: Third-party service providers who assist us with marketing, IT services, and other essential functions. • Legal Authorities: When required by law or legal process. 5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access,6 use, or disclosure. 6. Your Rights You7 have the following rights regarding your personal information: • Access: You can request access to your personal information. • Rectification: You8 can request correction of inaccurate or incomplete information. • Erasure: You can request deletion of your personal information, subject to certain exceptions. • Restriction of Processing: You can request restriction of processing of your personal information. • Objection: You can object to processing of your personal information. 7. Contact Us If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: Ketntron Real Estate Agency 4 Spendiaryan St., Yerevan, Armenia Phone: +374 55 404090 Email: kentron@real-estate.am 8. Updates to this Privacy Policy We may update this Privacy Policy from time to time. We will post any changes on our website.
